Collect the work
- Get final files, source files and logins to anything they set up for you.
- Make sure your business owns accounts they created on your behalf (domain, ads, analytics, social media).
Remove access
- Remove guest or collaborator access: chat, project tools, shared drives, website admin, store collaborator accounts.
- Change any shared password they were given.
- Remove them from ad accounts, analytics and social media pages.
- Revoke API keys or integrations they connected.
Close out
- Pay the final invoice and collect any tax form you need.
- Return or collect any equipment.
- Record what was removed and when.