Know what they have
- Check your record of devices, serial numbers, keys, badges and cards issued to them.
- Ask their manager about anything handed out informally, like a spare phone or a tablet.
Collect it
- In person: collect everything at the end of the last day and tick it off.
- Remote staff: send a prepaid return box with a list of what to include, and track the shipment.
- Get company cards back and cancel or lower the limit on any that aren’t returned.
Before reusing a device
- Back up any business files still on it.
- Sign out of their accounts and remove the device from any management tool.
- Reset it to factory settings.
- Update your record with who has it next.