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Salon and spa employee offboarding checklist

Salons and spas run on a booking app, a point of sale and a busy social media account, and staff often share logins to all three. When someone leaves, their future appointments need moving and their access needs closing.

Track it in Handover

Bookings and clients

  • Move or cancel their future appointments and let clients know.
  • Remove their profile from the online booking page.
  • Close out tips and commissions.

Systems

  • Remove their booking app and POS login or passcode.
  • Change shared logins for social media, supplier ordering and the booking app admin.

Physical

  • Collect keys and change door or alarm codes they knew.
  • Collect any salon-owned tools or equipment.
  • Record what was removed and collected, with dates.

Questions

What about their clients?

Move their upcoming bookings first, before you remove their profile, so no appointment is lost.

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